Unilever’s Loyalty Program Celebrating the FIFA World Cup 2026™
Terms and Conditions
(Updated July 18, 2025)
PLEASE READ CAREFULLY. By enrolling in Unilever’s Loyalty Program Celebrating the FIFA World Cup 2026™ (the “Program”), you agree to the following governing terms and conditions (“Terms and Conditions”).
BY ENROLLING IN THE PROGRAM (FURTHER DEFINED BELOW), YOU AGREE TO SUBMIT ANY DISPUTES WITH CONOPCO, INC., D/B/A UNILEVER. TO BINDING ARBITRATION IN YOUR INDIVIDUAL CAPACITY IN ACCORDANCE WITH SECTION H (APPLICABLE LAW; BINDING ARBITRATION; CLASS ACTION WAIVER; WAIVER OF JURY TRIAL; TIME LIMIT ON CLAIMS) BELOW, AND YOU ARE WAIVING YOUR RIGHT TO ACT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING, AS WELL AS WAIVING ANY RIGHT TO JURY TRIAL AND REQUIRING YOU TO TIMELY FILE ANY CLAIMS WITHIN A LIMITED PERIOD.
The Program is a loyalty program of Conopco, Inc., d/b/a Unilever with headquarters at 700 Sylvan Avenue, Englewood Cliffs, New Jersey 07632 ("Sponsor") and is administered by Breaktime Media MWH, LLC (“Administrator”), 24 School St 2nd floor, Boston, MA 02108. Individuals (“Participants” or, individually, the “Participant”) can visit unileverworldcup26.com/rewards (the “Website”) and register for the Program. Then, Participants can upload receipts from qualifying product purchases (defined in Section C.1 below) and/or engage with other non-purchase actions to receive sweepstakes entries (individually, a “Entry” and collectively, “Entries” or “chances to win”). Participants may use their Entries to enter the various sweepstakes through the rewards store ("Store”); for a chance to win a prize (individually, a “Prize” or “Reward” and collectively, “Prizes” or “Rewards”) in connection with a Unilever FIFA World Cup 2026™ Sweepstakes (a “Sweepstakes”). The official rules governing each Sweepstakes is set forth at unileverworldcup26.com/rules (the “Sweepstakes Official Rules”). Program starts on August 18, 2025, at 12:00pm ET and ends on July 19,2026 at 11:59pm ET (the “Program Period”).
A. Eligibility & Enrollment:
- 1. Eligibility: The Program is only open to legal residents of the fifty (50) United States (and the District of Columbia), who are at least eighteen (18) years old (or age of majority in their state of residence) at the time of entry. Corporations or other entities or organizations of any kind are not eligible to participate in this Program. Employees of, Administrator, Sponsor, Fédération Internationale de Football Association (FIFA), any other partnering retailers, and their respective parents, affiliates, subsidiaries, divisions, distributors, sales representatives, suppliers, promotional agencies and all other service agencies involved with the Sweepstakes and members of their immediate family (spouse, parents, siblings, and children) and household members of each such employee are not eligible to participate in the Program. The Program is void where prohibited.
- 2. Enrollment: Visit the Website and follow the links and instructions to complete and submit the enrollment form to create an account ("Account"). Only the individual named on the enrollment form will accrue Entries and will be entitled to access Account information. Only one (1) Account per individual is permitted; and each account is only allowed to have one email address and household associated (“household” may be determined by physical address, IP address, or other identifiable information). If a Participant creates or attempts to create multiple accounts, Sponsor and/or Administrator will not merge Entries into one (1) Account, and the account may be suspended or terminated at Sponsor and/or Administrator’s sole discretion.
- 3. Participant’s Personal Information: To learn how Sponsor will use the personal information collected in connection with the Account and/or this Program, read Sponsor’s Privacy Policy: https://www.unilevernotices.com/privacy-notices/usa-english.html(the “Privacy Policy”). For reference, the Administrator's privacy policy is: https://www.dailybreak.com/privacy/.
- 4. Program Communications: By signing up for this Program, Participants agree to receive email messaging regarding account information and balances, as well as emails regarding the Program, including notification of changes, to the email address associated with Participant’s Account.
- 5. Participant’s Account Responsibility, Suspension and Termination: Participant is responsible for maintaining the confidentiality of and for restricting access to the Account and its password. Participants agree to accept responsibility for all activities that occur under their Account. Without limiting any other remedies or the termination provision below, Sponsor and/or Administrator, at their sole discretion, may suspend or terminate a Participant’s Account, or deem a Participant ineligible from participating in the Program, redeeming or earning Entries if Sponsor suspects that a Participant has engaged in fraudulent or illegal activity or any action that violates the intent of these Terms and Conditions.
B. Modification and Termination of the Program or Termination of Participant’s Account:
- 1. Sponsor reserves the right to terminate, suspend or modify the Program, at its discretion, at any time with or without notice. Termination, modification, or suspension may affect a Participant's ability to redeem any accumulated Entries. Participants will be able to redeem Entries as set forth in Section D below.
- 2. A Participant’s continued participation in the Program constitutes his or her acceptance of any changes to the Program’s Terms and Conditions.
- 3. Account Termination: Participants may terminate their Account at any time, by following the process described in Section I (4). Sponsor and/or Administrator may temporarily suspend or permanently terminate Accounts and delete the associated data with the Account, in its sole discretion, for any of the following reasons: (a) Sponsor/Administrator is advised that Participant is deceased, (b) Participant fails to respond to repeated attempts regarding the status of their Account, (c) Participant relocates to a jurisdiction outside of the permitted geographic eligibility; or (d) Sponsor/Administrator believes or determines that Participant has engaged in any of the following behaviors, all of which are deemed violations of these Terms and Conditions: (i) fraudulent or illegal activity, (ii) violation of any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy rights; (iii) any action or providing any material or content that is, or may reasonably be considered to be defamatory, libelous, obscene, pornographic, profane, hateful, racially or religiously biased or offensive, threatening or harassing to any individual, partnership or corporation; (iv) the introduction or use of any computer virus, worm or other potentially damaging computer programs or files; (v) the creation of more than one Account per individual; (vi) violation or attempted violation of the security, integrity or availability of any Account, user, network, computer, system, software, or device; (vi) conduct detrimental to Sponsor, any Brand, or any personnel of Sponsor or any Brand; or (vi) any other violation of the Terms and Conditions, including ineligible receipt submission, as provided below. Unless otherwise determined by Sponsor in its sole discretion, any termination of an Account will result in the loss and forfeiture of any Entries. Without limiting any of the foregoing, Sponsor shall also have the right to take appropriate administrative and/or legal action against any violators, including criminal prosecution, as it deems necessary in its sole discretion.
C. Earning Program Sweepstakes Entries:
- 1. Make a Purchase and Upload Receipt(s): Make a purchase of a participating Dove®, Degree®, Dove Men+Care or AXE® product (eligible at Sponsor and Administrator’s sole discretion) , during the Program Period (“Qualifying Purchase”). Travel, trial and sample sized products are not eligible. Qualifying Purchases must be made during the Program Period to be eligible. Be sure to keep your receipt. Receipts cannot be given away, bartered, auctioned, sold, or traded and all such receipts may be void. Next, take an image of your entire receipt. The receipt image must be clear and legible and display all the following: (a) the purchase date and time, (b) the Qualifying Purchase(s), (c) the price of the Qualifying Purchase(s), (d) total amount spent, (e) and retailer. Receipt image must not be larger than 5MB and may only be one of the following file types: .gif, .png, .jpg, or .pdf. Then, visit the Website and login to your Account. Follow the links and instructions to upload your receipt image. Each receipt can only be uploaded once. All Qualified Purchases will be reviewed and validated by Administrator within a reasonable amount of time, as dictated by volume or other variables. At Sponsor/Administrator’s sole discretion, purchases and Entries earned may be audited for accuracy and validity for as long as the investigation is necessary. Depending on your Qualifying Purchase(s), your Account will be credited with the associated Entries.
- 2. Crediting and Missing Entries. Sponsor/Administrator will attempt to credit Participants' Accounts with Entries on a timely basis. However, each Participant shall have the responsibility of ensuring that their Entries are properly credited. Any claim for Entries not credited accurately must be received within seven (7) days of the date of claimed accrual of such Entries or the disputed Entries shall no longer be valid.
- 3. Removal of Entries. Sponsor/Administrator reserves the right to remove Entries from a Participant's Account if it determines that such Entries were improperly credited to the Participant's Account or were obtained fraudulently or in violation of these Terms and Conditions. Validated Entries deposited into a Participant's Account that are subsequently determined to be invalid for any reason are subject to disqualification and will be removed from the Participant’s Account.
- 4. Entries Awarding Decisions. Sponsor/Administrator decisions regarding the awarding of Entries are final and binding.
- 5. Change to Products or Number of Entries. Sponsor/Administrator reserves the right to change the products participating as “Qualifying Purchases” and/or the number of Entries awarded for Qualifying Purchases, or the other activities described above at any time during the Program. Sponsor/Administrator further reserves the right to change, add or remove the methods by which Participants can earn Entries.
- 6. Earning Entries through other Special or Retailer-Specific Offers: Sponsor/Administrator may also offer Entries through promotional offers to some or all Participants for limited time periods. Each offer will provide details and terms including how to participate and other limitations or restrictions. Sponsor/Administrator may notify eligible Participants with this special opportunity through push notifications and/or to the email address associated with their Account. Such offers may include double Entries awarded for having specific retailers and content associated with their Account.
D. Redeeming Program Entries:
- 1. A Participant may visit their Account to view and redeem Entries for chances to win in the various Sweepstakes offered in the Rewards Store. Entries can be redeemed for chances to win in individual sweepstakes defined as “prize pools” in the Sweepstakes Official Rules, available at unileverworldcup26.com/rules.
- 2. Entries can be used immediately upon depositing into a Participant's Account, or they may be saved for redemption at a later date. Participants must redeem their Entries before the Program ends or is terminated. Any Entries remaining in a Participant’s Account after the Program ends will be forfeited without compensation.
- 3. Sponsor reserves the right to modify the list of sweepstakes or items available in the Rewards Store, as well as their corresponding Entry values, at any time for any reason without notice to you.
- 4. The total number of Entries a Participant can redeem for chances to win a sweepstakes is the number of Entries available in the Participant’s Account at the time of redemption. Sweepstakes prizes are available while supplies last.
- 5. All redemptions are final and non-reversable, and the Entries will be deducted immediately from the Participant’s Account.
- 6. Sweepstakes Entries: Entries available for redemption will be in the Rewards Store within the Program. Inventory, redemption value, availability, delivery, and any other Prize fulfillment items are disclosed in the Rewards Store at the time of redemption and may be changed without prior notice at Sponsor and/or Administrator’s sole discretion. Available Prizes are defined in the Unilever FIFA World Cup 2026 ™ Sweepstakes Official Rules (subject to change), available at unileverworldcup26.com/rules.
- 7. Prizing Limits: There is a limit of one (1) Prize per Account, per Prize Pool, for the Program Period, regardless of the potential Prize value or denomination.
E. Sweepstakes Entries: Value, Expiration, & Forfeiture:
- 1. No Cash Value or Transferability: Entries do not constitute property, do not entitle Participant to a vested right or interest and have no cash value. As such, Entries are not redeemable for cash, transferable or assignable for any reason, and are not transferable upon death, as part of a domestic relations matter or otherwise by operation of law. The sale or transfer of Entries is strictly prohibited. Entries may not be sold on any secondary market, and any transfer of Entries to a secondary market shall be deemed void. Subject to E (2) below, any Entries remaining in a Participant’s Account after the Program is terminated will be forfeited without compensation. There shall be no carry over or transfer of Entries to other Sponsor programs, unless otherwise determined by Sponsor in its sole and absolute discretion. As such, all Entries and redemptions are only associated with the email address of the Account.
- 2. Entry Expiration/Forfeiture and Account Deactivation: Accounts may be deactivated as provided in Section B (3) above, and in such event all Entries will be forfeited immediately. If re-enrollment in the Program is permitted by Sponsor, in its sole discretion, it will require opting into the Terms and Conditions and the Participant will have zero (0) Entries at the time of re-engagement. Otherwise, Entries earned will expire upon the conclusion or termination of the Program.
- 3. Accrued Entries Viewable in Participant’s Account: The number of Entries earned by each Participant will be tracked in the Participant’s Account. Unless otherwise stated, once Entries are earned, they will be credited to Participant’s account within approximately three (3) to ten (10) business days. However, each Participant will have the responsibility of ensuring that his/her Entries are properly credited. Any claim for Entries not credited accurately must be received by the Administrator within seven (7) calendar days of the date of claimed accrual of such Entries, if time allows. Manual issuance of Entries depends on the nature of the issue and can take up to ten (10) business days or more. Sponsor and/or Administrator shall have no liability for any printing, production, typographical, mechanical or other errors in the Entries summaries or Participant’s Account. Sponsor/Administrator reserves the right to invalidate Entries from a Participant’s Account if it determines that such Entries were improperly credited, obtained fraudulently or through any technique that violates the intent of these Terms and Conditions. Sponsor/Administrator reserves the right to require proof of accrual of Entries and Sponsor reserves the right to delay the processing or redemption of any Entries without notice to Participants in order to assure compliance with these Terms and Conditions.
F. General Terms and Conditions:
- 1. Any attempt by a person to undermine the legitimate operation of the Program may be a violation of criminal and civil law. Should such an attempt be made, Sponsor may seek damages from any such person to the fullest extent permitted by law. Sponsor's failure to enforce any of these Terms and Conditions shall not constitute a waiver of this, or any other provision.
- 2. All questions or disputes regarding eligibility for the Program, the availability of Entries or Prizes, or a Participant's compliance with these Terms and Conditions will be resolved by Sponsor and/or Administrator in their sole discretion. By participating, Participants agree that all decisions made by Sponsor or its designated agents regarding the Program, Entries, Prizes or Participant's eligibility are final.
- 3. Sponsor is not responsible for any incorrect or inaccurate information supplied by Participants for the Program.
- 4. Participants are responsible for maintaining updated contact information in their Account.
- 5. The Program is subject to all applicable laws, regulations, and void where prohibited.
- 6. PHOTO REQUIREMENTS: Any image submitted for the purpose of acquiring Entries (“Photo”) whether via social media, receipt image, or other, is subjected to the following terms. The Photo must comply with the following requirements: (i) the Photo may not feature any person other than entrant unless entrant has obtained all necessary written permissions and releases from such persons prior to submission and such persons are over the age of majority in his/her/their state of legal residence; (ii) other than the Sponsor, its products, brands and/or logos, the Photo may not show, contain, mention, depict, refer or otherwise allude to the name, logo or product of any other retailer, manufacturer, brand, product, store, place of business, person, company or character in such a way or manner as to imply an affiliation with, or endorsement of, the Sponsor, its products, brands and/or this Program; (iii) the Photo must be entrant’s own original work, created solely by entrant and not created professionally; must not have been previously published, released or distributed in any form; must not have won any award; and must not infringe the copyright, trademark, privacy, publicity, or other personal or proprietary rights of any person or entity; (iv) the Photo may not contain, mention, refer or otherwise allude to any material that is violent, lewd, obscene, sexually explicit, pornographic, disparaging, defamatory, libelous, racially or morally offensive or otherwise contain inappropriate content or objectionable material; (v) the Photo cannot promote alcohol, illegal drugs or tobacco, firearms/weapons (or the use of any of the foregoing), any activities that may appear unsafe or dangerous, or any political agenda or message; (vi) the Photo cannot in any manner defame, misrepresent, contain disparaging remarks or reflect negatively about Sponsor, its products, or other people, products or companies or their products, or in any way reflect negatively upon such parties or explicitly or implicitly communicate messages or images inconsistent with the positive images and/or goodwill with which Sponsor wishes to be associated, as determined by Sponsor in its sole discretion; (vii) the Photo cannot contain any personal identification, such as personal names, email addresses or street addresses (P.O. boxes not permitted), without express permission; (viii) the Photo cannot itself be in violation of any law; and (ix) the Photo must otherwise be in compliance with these Official Rules. Sponsor reserves the right, in its sole discretion, to disqualify any Photo that Sponsor believes, in its sole discretion, does not comply with or is in violation of these Official Rules or that otherwise contains prohibited or inappropriate content.
- 7. GRANT OF RIGHTS: By submitting a Photo, the entrant represents and warrants that he/she has all right, title and interest necessary to grant the Sponsor the worldwide, irrevocable and unrestricted right and license to adapt, publish, use, edit, and/or modify such Photo in any way and post the Photo on the internet or use the Photo in any other way and agrees to indemnify and hold Sponsor harmless from any claims to the contrary.
- 8. REPRESENTATIONS AND WARRANTIES/INDEMNIFICATION: Each person who enters this Program represents and warrants as follows: (i) entrant has obtained any and all necessary permissions required to submit the Photo and for Sponsor’s right to use the Photo for any purpose, including the consent of any identifiable third person(s) appearing in the Photo, and entrant can and will make written copies of such permissions available to Sponsor upon request; (ii) the Photo is owned by entrant and has not been previously published, distributed or otherwise exploited; (iii) the Photo is wholly original with entrant and, as of the date of submission, the Photo is not the subject of any actual or threatened litigation or claim; (iv) the Photo does not and will not violate or infringe upon the intellectual property rights or other rights of any other person or entity, including, but not limited to, rights of privacy and publicity; (v) the Photo does not and will not violate any applicable laws, and is not and will not be considered defamatory or libelous; and (vi) the Photo complies with all of the requirements specified in Section 5. Each entrant hereby agrees to indemnify and hold the Sponsor, Administrator and their subsidiaries, affiliates, divisions, partners, representatives, agents, successors, assigns, employees, officers and directors harmless from and against any and all third party claims, actions or proceedings of any kind and from any and all damages, liabilities, costs and expenses relating to or arising out of any breach or alleged breach of any of the warranties, representations or agreements of entrant hereunder.
G. Limitation of Liability:
- 1. Sponsor and Administrator and their affiliates, subsidiaries, agents, promotion and advertising agencies, and each of their respective officers, directors, employees, agents, shareholders, and successors, assigns, and service providers (the "Released Parties") are not responsible for any printing or computer error, omission, interruption, irregularity, deletion, defect, delay in operations or transmission, theft or destruction or unauthorized access to or alteration of Program materials, or for technical, network, telephone equipment, electronic, computer, hardware or software malfunctions of any kind, or inaccurate transmission of Program information due to technical problems or traffic congestion on the internet, at any website or any combination thereof. In the event that online access is temporarily corrupted and suspended, notice of such will be provided at the Website and Participants will be advised to hold receipts until such time that the Program, as originally intended, may be resumed, as determined by Sponsor in its sole discretion.
- 2. By participating in the Program, each Participant accepts all responsibility for, and hereby releases and agrees to indemnify and hold harmless the Released Parties from and against any claims, liabilities, damages or expenses that may arise from actions taken by such Participant and/or Participant’s participation in the Program, or for any harm or injury caused by any third party.
- 3. UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL ANY RELEASED PARTY BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF PARTICIPATION IN THE PROGRAM, ANY PURCHASED ITEM OR PRIZE, ANY AWARD OR FAILURE TO AWARD ENTRIES, IN EACH CASE EVEN IF ANY OR ALL OF THE FOREGOING OR ANY OF THEIR AUTHORIZED REPRESENTATIVES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES; THEREFORE, SUCH EXCLUSIONS MAY NOT APPLY TO YOU. IF CONOPCO, INC. D/B/A UNILEVER IMPROPERLY DENIES A PARTICIPANT ANY ENTRY AND/OR PRIZE, LIABILITY WILL BE LIMITED TO THE EQUIVALENT FAIR MARKET VALUE OF SUCH ITEM. BY PARTICIPATING IN THE PROGRAM, EACH PARTICIPANT WAIVES ANY AND ALL RIGHTS TO BRING ANY CLAIM OR ACTION RELATED TO SUCH MATTERS IN ANY FORUM BEYOND ONE (1) YEAR AFTER THE FIRST OCCURRENCE OF THE KIND OF ACT, EVENT, CONDITION OR OMISSION UPON WHICH THE CLAIM OR ACTION IS BASED.
- 4. TO THE FULLEST EXTENT ALLOWABLE BY LAW, THE PROGRAM, WEBSITE, ENTRIES AND PRIZES ARE PROVIDED "AS-IS" AND "AS AVAILABLE, AND THE RELEASED PARTIES MAKE NO, AND HEREBY EXPRESSLY DISCLAIM ANY AND ALL REPRESENTATIONS OR WARRANTIES, EXPRESSED OR IMPLIED, REGARDING THE PRODUCTS AND/OR SERVICES OFFERED THROUGH THE PROGRAM, INCLUDING WIHTOUT LIMITATION THOSE OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND ANY THAT MAY ARISE FROM COURSE OF DEALING OR COURSE OF PERFORMANCE. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
H. ARBITRATION AGREEMENT; DISPUTE RESOLUTION BY BINDING ARBITRATION:
- 1. Agreement to Arbitrate: This Section is referred to in these Terms and Conditions as the “Arbitration Agreement.” You agree that any and all disputes or claims that have arisen or may arise between you and Sponsor or Administrator, whether arising out of or relating to these Terms and Conditions and any sweepstakes-specific Terms and Conditions associated with the Program, the Program, your participation in the Program, the prize(s), acceptance, possession, use or misuse of the Prizes, any advertising, or any aspect of the relationship between us, shall be resolved exclusively through final and binding arbitration, rather than a court, in accordance with the terms of this Arbitration Agreement, except that you may assert individual claims in small claims court, if your claims qualify. Further, this Arbitration Agreement does not preclude you from bringing issues to the attention of federal, state or local agencies, and such agencies can, if the law allows, seek relief against us on your behalf. You agree that, by participating in the Program, you and Sponsor and Administrator are each waiving the right to a trial by jury or to participate in a class action. Your rights will be determined by a neutral arbitrator, not a judge or jury. The Federal Arbitration Act governs the interpretation and enforcement of this Arbitration Agreement.
- 2. Prohibition of Class and Representative Actions and Non-Individualized Relief: YOU AND SPONSOR AND ADMINISTRATOR AGREE THAT EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION OR PROCEEDING. UNLESS BOTH YOU AND SPONSOR AND ADMINISTRATOR AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON’S OR PARTY’S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING. ALSO, THE ARBITRATOR MAY AWARD RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF NECESSITATED BY THAT PARTY’S INDIVIDUAL CLAIM(S).
- 3. Pre-Arbitration Dispute Resolution: Sponsor and Administrator are always interested in resolving disputes amicably and efficiently, and most participant concerns can be resolved quickly and to the participant’s satisfaction by emailing Administrator’s support team at support@dailybreak.com. If such efforts prove unsuccessful, a party who intends to seek arbitration must first send to the other, by certified mail, a written Notice of Dispute (“Notice”). The Notice to Sponsor should be sent to Conopco, Inc. d/b/a Unilever, 700 Sylvan Avenue, Englewood Cliffs, New Jersey 07632, Attn: Unilever FIFA World Cup 2026™ Loyalty Program. The Notice to Administrator should be sent to Breaktime Media MWH, LLC, 24 School St 2nd floor, Boston, MA 02108, Attn: Unilever FIFA World Cup 2026™ Loyalty Program. The Notice must (i) describe the nature and basis of the claim or dispute and (ii) set forth the specific relief sought. If Sponsor or Administrator and you do not resolve the claim within sixty (60) calendar days after the Notice is received, you or Sponsor or Administrator, as applicable, may commence an arbitration proceeding. During the arbitration, the amount of any settlement offer made by Sponsor, Administrator or you shall not be disclosed to the arbitrator until after the arbitrator determines the amount, if any, to which you or Sponsor is entitled.
- 4. Arbitration Procedures: Arbitration will be conducted by a neutral arbitrator in accordance with the American Arbitration Association’s (“AAA”) rules and procedures, including the AAA’s Supplementary Procedures for Consumer-Related Disputes (collectively, the “AAA Rules”), as modified by this Arbitration Agreement. For information on the AAA, please visit its website,http://www.adr.org. Information about the AAA Rules and fees for consumer disputes can be found at the AAA’s consumer arbitration page, http://www.adr.org/consumer_arbitration. If there is any inconsistency between any term of the AAA Rules and any term of this Arbitration Agreement, the applicable terms of this Arbitration Agreement will control unless the arbitrator determines that the application of the inconsistent Arbitration Agreement terms would not result in a fundamentally fair arbitration. The arbitrator must also follow the provisions of these Terms and Conditions as a court would. All issues are for the arbitrator to decide, including, but not limited to, issues relating to the scope, enforceability, and arbitrability of this Arbitration Agreement. Although arbitration proceedings are usually simpler and more streamlined than trials and other judicial proceedings, the arbitrator can award the same damages and relief on an individual basis that a court can award to an individual under these Terms and Conditions and applicable law. Decisions by the arbitrator are enforceable in court and may be overturned by a court only for very limited reasons.
- 5. Unless Sponsor or Administrator and you agree otherwise, any arbitration hearings will take place in a reasonably convenient location for both parties with due consideration of their ability to travel and other pertinent circumstances. If the parties are unable to agree on a location, the determination shall be made by AAA. If your claim is for $10,000 or less, Sponsor or Administrator, as applicable, agrees that you may choose whether the arbitration will be conducted solely on the basis of documents submitted to the arbitrator, through a telephonic hearing or by an in-person hearing as established by the AAA Rules. If your claim exceeds $10,000, the right to a hearing will be determined by the AAA Rules. Regardless of the manner in which the arbitration is conducted, the arbitrator shall issue a reasonable written decision sufficient to explain the essential findings and conclusions on which the award is based.
- 6. Costs of Arbitration: Payment of all filing, administration, and arbitrator fees (collectively, the “Arbitration Fees”) will be governed by the AAA Rules, unless otherwise provided in this Arbitration Agreement. Any payment of attorneys’ fees will be governed by the AAA Rules.
- 7. Confidentiality: All aspects of the arbitration proceeding, and any ruling, decision, or award by the arbitrator, will be strictly confidential for the benefit of all parties.
- 8. Severability: If a court or the arbitrator decides that any term or provision of this Arbitration Agreement other than clause (b) above is invalid or unenforceable, the parties agree to replace such term or provision with a term or provision that is valid and enforceable and that comes closest to expressing the intention of the invalid or unenforceable term or provision, and this Arbitration Agreement shall be enforceable as so modified. If a court or the arbitrator decides that any of the provisions of clause (b) is invalid or unenforceable, then the entirety of this Arbitration Agreement shall be null and void. The remainder of these Terms and Conditions will continue to apply.
- 9. Conflict: In the event of any conflict between any term or condition in this Section and any term or condition in our Terms of Use located at https://www.dailybreak.com/terms, then the applicable term or condition in this Section shall apply.
I. Notice of Financial Incentive:
- 1. The Program is one way in which Sponsor endeavors to reward and thank loyal customers for purchasing its products. Participants opt in by creating an Account on the Website(s) and enrolling in the Program. Participants are able to earn and accumulate Points that can be redeemed for Entries.
- 2. Sponsor collects and uses personal information required to create the Account and enroll in the Program, including information you voluntarily provide us (such as your name and email), information we collect automatically, and information from other sources to operate the Program, including to send you promotions, content, and special offers and the other uses described in the Privacy Policy.
- 3. Sponsor does not assign monetary value for the information it collects through the Program, but we value it based on a reasonable and good faith estimate of the value we receive in increased customer loyalty, though any value will vary by Participant depending on purchases made, activities undertaken by the Participant, which Entries the Participant redeems, what Prizes may be won, and many other factors. Among other things, depending on the particular activity, the data we collect may be valued based on the marginal value of increased sales generated by a Participant's engagement within the Program, as well as the increased brand awareness generated by the activity under the Program.
- 4. Participation in the Program is voluntary, and Participants may terminate their Account from the Program through by logging in and navigating to the account’s profile page where a “Delete My Account” option is available. You may also email the dedicated support alias at unileverworldcup26support@breaktimemedia.com. Participants may opt out of receiving commercial email communications at any time by adjusting their Account settings, or by clicking the “unsubscribe” link included within any commercial email Sponsor or Administrator sends Participants.